Terms & Conditions
Welcome to SoftStep.
These Terms & Conditions govern your use of our website and the purchase of products from our store.
By accessing or using our website, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our website.
1. General Information
SoftStep operates as an online retail store serving customers internationally. We reserve the right to update or modify these Terms & Conditions at any time without prior notice.
By continuing to use our website, you accept any changes made to these Terms.
2. Products & Availability
All products displayed on our website are subject to availability. We reserve the right to modify, replace, or discontinue any product without prior notice.
We make every effort to ensure that product descriptions, images, and specifications are accurate; however, minor variations may occur.
3. Pricing & Payment
All prices displayed on our website are shown in the selected currency at checkout and may include applicable taxes depending on your location.
Payments are processed securely through trusted third-party payment providers. SoftStep does not store payment card details.
4. Orders
After placing an order, you will receive an order confirmation email. This confirmation does not guarantee acceptance of your order.
We reserve the right to cancel or refuse any order if fraud, pricing errors, or other issues are suspected.
5. Delivery
Delivery times provided on our website are estimated timeframes and may vary depending on location, shipping carriers, or external factors beyond our control.
SoftStep is not responsible for delays caused by customs clearance, logistics providers, or unforeseen circumstances.
6. Returns & Refunds
Returns and refunds are handled according to our Refund Policy, which forms part of these Terms & Conditions.
Please review our Refund Policy before making a purchase.
7. Intellectual Property
All content on this website, including text, images, logos, graphics, and design, is the property of SoftStep and may not be reproduced, distributed, or used without written permission.
8. Limitation of Liability
SoftStep shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.
Our liability is limited to the maximum extent permitted by applicable law.
9. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with applicable international consumer protection laws depending on the customer's location.
10. Contact
If you have any questions regarding these Terms & Conditions, please contact us:
Store name: SoftStep
Email: support@softstepcomfort.com